CANCELLATION POLICY


VICA TRAINING & EDUCATION

In-Class Courses & Workshops
Five (5) or more business days before the course: Full Refund of Registration Fee.
Less than five (5) business days before the course/day of the course: Complimentary substitution of another member of your company/team. No refunds. No transfers of registration fee to a future course date.

Online Courses
No refunds or cancellations are permitted once payment has been made, or an order has been placed for an online course.


VICA EVENTS

Should it be necessary to cancel your participation, please contact VICA within five (5) business days prior to the start date of the course to receive a refund.