CANCELLATION POLICY


VICA TRAINING & EDUCATION

In-Person & Virtual Training
Five (5) or more business days before the course: Full Refund of Registration Fee.
Less than five (5) business days before the course/day of the course: Complimentary substitution of another member of your company/team. No refunds. No transfers of registration fee to a future course date.
COVID-19 Update: If you are experiencing symptoms please contact us and stay home. We will refund attendees who are unable to attend training due to self-isolating.

*Construction 101 (Live, Online)
 Construction 101 delivered virtually is subject to a unique cancellation and refund policy due to the limited seats and extensive coordination required to provide students with hard-copy materials. Please refer to the "Cancellation Period" notice on individual Construction 101 registration webpages for specific refund/cancellation cut-off dates.

Online Courses (Self-Paced)
No refunds or cancellations are permitted once payment has been made, or an order has been placed for an online course.


VICA EVENTS

Should it be necessary to cancel your participation, please contact VICA within five (5) business days prior to the start date of the course to receive a refund.