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Registration Cancellation & Course Refunds

In-Person & Virtual Training

  • Five (5) or more business days before the course: Full Refund of Registration Fee.
  • Less than five (5) business days before the course/day of the course: Complimentary substitution of another member of your company/team. No refunds. No transfers of registration fee to a future course date.
  • Virtual Training: Unless otherwise stated, every person able to see, hear, and observe the virtual course sessions must be a paid participant. Non-compliance of this requirement will result in removal from the course. Refunds will not be issued to students who are removed from the course for non-compliance of this requirement.

*Construction 101 (Virtual Course)

  • Three (3) weeks before the course start date: Full Refund of Registration Fee
  • Less than three (3) weeks before the course start date: No refunds. No transfers of registration fee to a future course date.

*Please Note: Construction 101 delivered virtually is subject to a unique cancellation and refund policy due to the limited seats and extensive coordination required to provide students with hard-copy materials. We appreciate your understanding.


  • No refunds or cancellations are permitted once an order has been placed for an E-learning course.

Discounts & Promo Codes

Victoria Residential Builders Association (VRBA) Members – PROMO Code

Use of the VRBA Member Promo Code is restricted to VRBA member companies. Registrants using the code must be members of the VRBA at the time of registration. Use of the VRBA code by non-VRBA members is not permitted. VICA reserves the right to cancel and refund registrations made by non-VRBA members found using the code without prior notification.