Supervisory & Management Skills | LIVE, ONLINE

Expand your leadership capacity and gain valuable training in communication, negotiation, and conflict management. By the end of the course, you will know how to deliver a successful toolbox talk, deal with difficult people, and more!  Join us over four mornings for this virtual course designed to provide you with the tools you need to be a more effective leader. 

By the end of this course you will be able to:

• Understand the differences between leadership, management, and supervision
• Identify different leadership styles and approaches
• Apply different leadership styles to deal with various situations
• Know motivational theories – Mazlow, Herzberg, MARS
• Enhance individual and group performance and engagement
• Understand different personality styles and how to communicate appropriately
• Effectively manage time
• Understand stress and how to manage it at work
• Be familiar with substance abuse, recognition, and prevention
• Conduct a successful toolbox talk
• Appropriately discipline and/or terminate staff
• Apply various negotiating skills
• Properly manage difficult people, conflict, and confrontation
• Use collaborative decision-making skills
• Understand a systems approach to management of construction companies

We recommend this course for new, developing, and aspiring leaders, as well as current managers and supervisors who want to improve their leadership skills.

Live, Online, Instructor-led training. This is a webinar/lecture-style workshop.

• This course is facilitated by the instructor on the Zoom platform. Access information from the instructor will be provided to you in advance of the training.
• You will be expected to have your webcam on during the class and participate in group discussions and other activities with your instructor and classmates during the course.

This course is delivered in partnership with local construction associations. You will be participating with a cohort of industry peers from across Canada.

This course requires full face-to-face interaction and participation from both the instructor and students. In order to attend, you’ll must make sure you have the following:

• Computer or laptop with webcam (webcams are mandatory): This course will involve 100% on-screen interaction with your instructor and classmates, reading/viewing on-screen content like slides or videos, and interacting via typing with questions or responses. For this reason, you must have a webcam and use a full computer/laptop, and we do not permit students to attend using a tablet or cell phone.
• A quiet space with minimal distractions: Please plan to be fully engaged in the class, and clear your work schedule just as you would for attendance in an in-class program.

This course is offered as professional/continuing development for working construction management professionals in the ICI construction sector (Institutional, Commercial, Industrial).

No prior education required.