Supervisory & Management Skills | In-Person

Also available as a virtual course. See Supervisory & Management Skills | LIVE, ONLINE for upcoming dates.

Expand your leadership capacity and gain valuable training in communication, negotiation, and conflict management. By the end of the course, you will know how to deliver a successful toolbox talk, deal with difficult people, and more!  Join us over four mornings for this virtual course designed to provide you with the tools you need to be a more effective leader.

Please note: *2 Gold Seal credits awarded for attendance only; 5 credits awarded for both attendance and acceptable completion of optional homework assignment as outlined below.

What will you learn?

By the end of the course, you will:

• Understand the differences between leadership, management, and supervision
• Identify different leadership styles and approaches
• Apply different leadership styles to deal with various situations
• Know motivational theories – Mazlow, Herzberg, MARS
• Enhance individual and group performance and engagement
• Understand different personality styles and how to communicate appropriately
• Effectively manage time
• Understand stress and how to manage it at work
• Be familiar with substance abuse, recognition, and prevention
• Conduct a successful toolbox talk
• Appropriately discipline and/or terminate staff
• Apply various negotiating skills
• Properly manage difficult people, conflict, and confrontation
• Use collaborative decision-making skills
• Understand a systems approach to management of construction companies

 Who Should Attend?

This course is for construction owners, managers, estimators, supervisors, and staff.

Optional Assignment (for additional Gold Seal credit): 

An optional assignment will be available to complete after the in-class course for students seeking additional Gold Seal credits. This online component is administrated by the instructor and will be provided and explained to students by the instructor in-class. It will be based on the in-class material and may include some research, reading, and answering questions (7-8 hours) that will be marked by the instructor.